Joanna Koutsos (“Joanna,” “we,” “us,” or “our”) is committed to respecting your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit this website, submit an inquiry, or make a purchase.

By using this site, you consent to the practices described below.

1. Information We Collect

We collect only the information necessary to operate the website, respond to inquiries, and fulfill orders.

This may include:

• Personal details such as your name, email address, mailing address, and phone number

• Payment and transaction information when purchases are made (processed securely through third-party providers)

• Information you voluntarily provide when submitting a contact form or Private Composition request

• Basic technical data such as IP address, browser type, and site usage analytics

We do not knowingly collect personal information from children under the age of 13.

2. How Your Information Is Used

Your information may be used to:

• Process and fulfill purchases

• Respond to inquiries and commission requests

• Communicate about orders, availability, or updates you’ve requested

• Improve the website experience and understand how visitors engage with the site

• Comply with legal or regulatory requirements

We do not sell, rent, or trade your personal information.

3. Third-Party Services

This website may use trusted third-party services to support functionality, including:

• Payment processors

• Website hosting and analytics providers

• Email and form management tools

These providers have access only to the information necessary to perform their services and are required to protect your data in accordance with their own privacy policies.

4. Cookies & Analytics

This site may use cookies or similar technologies to improve functionality and understand site usage. Cookies help us recognize returning visitors and assess how content is used.

You may disable cookies through your browser settings, though doing so may affect certain site features.

5. Data Security

We take reasonable steps to protect your personal information using industry-standard security measures. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

6. Communications

If you contact us or submit a request, we may respond via email. You will only receive marketing or newsletter communications if you have explicitly opted in, and you may unsubscribe at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your information

• Withdraw consent for data processing where applicable

To make a request, please contact us using the details below.

8. External Links

This website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

9. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

10. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

Email: [info@joannakoutsos.com]
Website: [www.joannakoutsos.com]